Virtual Assistance
with a Personal touch
let me Support your business
without the Need for Full-Time staff or an office
25 years
of experience
Trusted SME
specialist
300+
satisfied customers
About Me
HILARY DAWSON-FORD
As a remote business support specialist, I genuinely enjoy bringing clarity and calm to your day-to-day business admin.
With a personal, practical approach, I love to keep things flowing and off your plate, all without the overheads of a full-time hire.
Letting you get on and do what you do best.
Administration Support
Day-to-day support to keep your business running smoothly - from inbox and
diary management to general admin and bookkeeping.
Customer Support
Professional, friendly
support for your customers and suppliers - alongside helping organise workflows, systems, and processes behind the scenes.
Digital & Microsoft Support
Friendly, one-to-one
support helping you feel
confident using everyday tools like email, Word, and Excel. Either on-line or in your office/ home.


A glimpse into my world
My work is rooted in the day-to-day rhythm of running a
business - the emails, the numbers, the conversations, and all the moving parts in between. I enjoy the quieter, behind-the-scenes side of things, bringing a sense of calm and order to what can often feel overwhelming, and helping everything tick along as it should.
Outside of this, I have a real love of nature, and a walk with my Springers rarely goes to plan - it usually takes three times as long thanks to stopping for photos along the way. I also
enjoy time with my grandchildren and time spent travelling in my van - a way of working that gives me the flexibility to stay organised, responsive, and fully present for the businesses I support.
Honest feedback matters. It gives a real sense of what it’s like to work together,
beyond anything I could say myself.
Every business is different, so hearing
directly from others helps you decide if I’m the right fit for you.
But don't take my word for it...
F Clarke
Hilary, you have been patient, kind, helpful, friendly and somehow always seem to have hung on to your sense of humour. Thank you.
L Trevena
Thank you for your endless patience, helpfullness and always being lovely.
A Proudfoot
Fantastic communications keeping me up to speed with what is happening and keeping to agreed time frames. Thank you.
I look forward to answering your query soon...
Contact me
Just for fun...
I mentioned I like taking photos.
Here are a few of my favourite images...













